We want you to love your purchase. If you are not satisfied with your purchase, and if the item is eligible for return, please promptly return it within 20 days upon receipt for a refund to your original form of payment or store credit.
50% of the product price would be refunded after 20 to 40 days
Only exchange would be accepted after 40 days
No returns or exchanges on wholesales orders
No returns or exchanges on 25% off NORETURNS discount orders
No returns or exchanges on custom made items
Real Fur Coats - 3 Days Return Policy
If you are a US customer, please purchase a return label from us by clicking HERE.
We currently do not offer return label services to international customers. Please mail it back to our address within 20 days after receiving the item. Address is as below:
Please make sure that the tag is attached with the receipt. A missing receipt might delay the process of refund, returns without tags will not be accepted, no refund will be processed.
Once the product is received, the cost of the product will be refunded to the original form of payment within 3 to 5 business days. All shipping cost(s) and handling fees are non-refundable.
Please click HERE if you have any questions.